Returns & Exchanges

At The Regatta Shop, we want to ensure you have the best gear for your performance on the water. If your purchase isn't the right fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure items are in original condition, unworn, and with all tags attached; please note that custom teamwear and event-specific merchandise are non-returnable unless faulty.

• 2.
  Initiate Your Request

  Contact our support team with your order number and details of the items you wish to return or exchange to receive a Return Authorization number.

• 3.
  Pack and Post

  Securely package your items and send them back to our warehouse using a trackable shipping service to ensure safe delivery.

• 4.
  Processing and Refund

  Once received and inspected, we will process your exchange or issue a refund to your original payment method within 5-7 business days.